Our Team
A face to go with your phone call.
Jeff Bulckens
Key Account Manager
As a chef, Jeff is passionate about the ingredients he uses and has studied chocolate in Belgium. His wealth of knowledge about our product range (both in Food Service and Retail) is particularly useful to the manufacturers and commercial kitchen clients he specialises in supporting. Jeff is also responsible for key accounts in the business which includes our wide range of distributors located throughout Australia and the Pacific.
Anthony Nicholas
Senior Account Manager
Anthony has always had a passion for the food industry, working extensively as a Chef and successful business owner both on his home turf as well as abroad. It was in London where he added Executive Sous Chef at the prestigious St James Restaurant at Fortnum and Mason to his repertoire. After extensive travelling around Europe, and spending four wonderful years at Fortnum’s he returned to Australia, where he joined Apromo Trading in 2005 as a sales executive in our Food Service division.
Matthew Pearson
Account Manager
Matthew specialises in supporting our retailers with the correct stock to suit their markets. He visits retailers in the ACT and NSW, from Newcastle to the South Coast, from Bondi in the East to Orange in the Central West, and occasionally further afield. He has been with us since early 2008 and knows his chocolate. For enquiries from gift shops, delicatessens, fruit shops or any independent retailer, Matthew will be able to answer you questions.
Fatima Moore
Accounts Manager
Fatima leads the accounts team at our Rhodes head office, supporting the management team. She is an experienced CPA originally from Philippines.
Charlie Smith
Warehouse Manager
Charlie leads our team working in the Rhodes warehouse. You may meet Charlie if you pick up orders from our warehouse in your own vehicle.
Louis Bioteau
Account Manager & Technical Support Manager
Louis-Marie Bioteau is a French-trained pastry chef with over two decades of international experience across some of the world’s most prestigious hotel properties. After honing his craft at the London Hilton on Park Lane and the Hyatt Regency London – The Churchill, he brought that European rigour to Australia, holding Executive Pastry Chef roles at the Grand Hyatt Melbourne and Park Hyatt Sydney. A passionate educator, he spent nearly four years as a Pastry Trainer and Assessor at Le Culinaire Hospitality Institute and was recognised with the Best Patisserie Trainer Award of Excellence 2024 by Tourism Training Australia. Louis-Marie joined Apromo Trading in January 2026, where he combines deep technical expertise with a chef-first approach to support and inspire pastry professionals across NSW.
Head Office Team
Rhodes Warehouse
There are dozens of us working at our Rhodes head office and main warehouse.
Nick Page
General Manager Victoria / Tasmania
Nick is a qualified chef and holds a Bachelor of Business Degree. With over 25 years experience in the wholesale distribution and foodservice industries, Nick joined Apromo Trading in 2010 to establish the Victorian operations.
Sebastien Bougere
Account Manager - Ingredients and Food Service
Originally from France, Sebastien has worked as a chocolatier in Melbourne after having studied pastry in his homeland. With a sales background that has taken him all around Europe, he speaks French, English and German.
Ivan Kovarcik
Account Manager - Retail
Originally from Slovakia, Ivan discovered his passion for the food industry after relocating to Australia in 2008. Throughout his career he has gained extensive experience in sales and key account management across multiple industries both in Europe (Slovak & Czech Republic) and Australia. His drive to exceed clients expectations, combined with his passion and positive energy, enables him to provide the highest level of service to all clients, ensuring they feel supported and valued.
Michael Germanos
Key Account & Technical Support Manager VIC
Michael Germanos is a Melbourne-based senior pastry chef with nearly two decades of experience across the city’s most prominent hospitality groups. Trained at William Angliss Institute, he built his career through roles at RACV, Crown Resorts, and most recently as Executive Pastry Chef at Darling Group, where he led pastry operations across multiple venues for over four years. Michael specialises in scalable dessert systems, brand-driven pastry identity, and cost-controlled execution—skills that translate directly into real-world value for the chefs and businesses he now supports. He joined Apromo Trading in May 2026, bringing sharp technical knowledge and a collaborative, solutions-focused approach to the Victorian market.